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01482 641064
Hessle Travel
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Contact Hessle Travel


Hessle Travel
19 Prestongate
Hessle
HU13 0RD

Tel - 01482 641064

email - mail@hessletravel.co.uk


Opening Hours
Mon - Fri 0900 - 1700
Sat 0900 - 1600
Sun Closed

Contact Form


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Hessle Travel

Hessle Travel

PRIVACY POLICY

Hessle Travel Ltd has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information.

Hessle Travel Ltd does not sell, share or distribute Customer Information to any third party organization.

Accountability
Hessle Travel Ltd is responsible for maintaining and protecting customer information under its control.

Identifying Purposes
The purposes for which customer information is collected shall be identified before or at the time the information is collected.

Consent
The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

Limiting Collection
The customer information collected must be limited to those details necessary for the purposes identified by Hessle Travel Ltd Information must be collected by fair and lawful means.

Limiting Use, Disclosure and Retention
Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Accuracy
Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information

Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Openness
Hessle Travel Ltd is required to make information available to customers concerning the policies and practices that apply to the management of their information.

Customer Access
Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Handling Customer Complaints and Suggestions
Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at Hessle Travel Ltd.

If you would like to unsubscribe, please send email to mail@hessletravel.co.uk or snail mail at Hessle Travel, 19 Prestongate, Hessle, HU13 0RD or call us at 01482 641064.

ATOL


Hessle Travel act as agents for ATOL holders and other principles. Not all holiday or travel services offered and sold by us will be protected by the ATOL Scheme. Please ask us to confirm what protection may apply to your booking


Data Protection Policy


Your booking :

In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to public authorities such as customs/immigration if required by them, or as required by law.

Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)

Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.

Your data controller is : The Freedom Travel Group Limited trading as Hessle Travel.

You are entitled to a copy of your information held by us. If you would like to see this please ask us. (We may make a small charge for providing this to you).

Insurance

At this time we don't offer our own travel insurance. You should always take out adequate travel insurance when travelling which remains the clients responsibility.

Accessibility

Hessle Travel is committed to ensuring its website is accessible to all users. As our site is constantly reviewed we would welcome any comments you may have on accessibility issues.

We recommend using Microsoft Internet Explorer 5.5 Service Pack 1 or higher to provide you with the highest level of browser accessibility. If you are blind or visually impaired we recommend JAWS for Windows version 3.31 or later for the best speech synthesis. Although we continue to test and modify our websites for accessibility, there may be some legacy pages and pages developed by third-parties that are not fully compliant with our standards. If you would like further information about our accessibility statement or if you are experiencing problems accessing the Hessle Travel website, please contact us.

Hessle Travel is committed to ensuring its website is accessible to all users. As our site is constantly reviewed we would welcome any comments you may have on accessibility issues.

We recommend using Microsoft Internet Explorer 5.5 Service Pack 1 or higher to provide you with the highest level of browser accessibility. If you are blind or visually impaired we recommend JAWS for Windows version 3.31 or later for the best speech synthesis.

Although we continue to test and modify our Website for accessibility, there may be some legacy pages and pages developed by third parties that are not fully compliant with our standards. If you would like further information about our accessibility statement or if you are experiencing problems accessing the hessletravel.co.uk website, please contact us.

Disabilities

If you or any member of your party have any disabilities, it is extremely important that we make the necessary arrangements to make your holiday go smoothly. We must therefore insist that you contact us before completing any reservation to ensure compatibility for the holiday that you chose.

Useful Travel Websites

Passport & Visa - www.ukpa.gov.uk

General health advise - www.dh.gov.uk
We recommend that you check with your GP, Practice Nurse or Travel Health Clinic for specific guidance.

Foreign & Commonwealth Office advise -
www.fco.gov.uk/knowbeforeyougo


Privacy Policy - Contact Us - Copyright 2018 Hessle Travel. All rights reserved.